Privacy policy

1. Data controller

The controller for personal data collected through this site is Mediterra Fresh SARL, registered office at Zone industrielle Sidi Ghanem, 40000 Marrakech, Maroc. Contact: [email protected].

Processing is declared with the Moroccan CNDP (Déclaration CNDP n° D-XXX/2025) under law 09-08, and complies with the GDPR for EU residents.

2. Data we collect

• Contact form: name, venue, role, city, email, phone, message.
• Analytics: anonymised IP, pages, duration, device, source. No personally identifying data is retained.
• Functional cookies: language preference, banner state.

3. Purposes

• Respond to your commercial requests.
• Contact you within a B2B context.
• Improve site performance.
• Meet accounting and tax obligations.

4. Legal basis

We process your data based on consent, contract performanceor pre-contractual steps, and our legitimate interest in B2B prospecting.

5. Retention

• Prospect data: 3 years from last contact.
• Customer data: duration of contract + 10 years (accounting).
• Analytics logs: 13 months max.

6. Recipients

We never sell your data. Access is limited to our sales team and, where relevant, technical processors (hosting, email tooling, CRM), bound by Law 09-08-compliant data processing agreements.

7. Your rights

Under Law 09-08 (and GDPR for EU residents) you have rights of access, rectification, objection, restriction and deletion. Email [email protected] — reply within 30 days. You may also lodge a complaint with the CNDP at www.cndp.ma.

8. Security

The site runs over HTTPS. Data is stored on secured servers with access control and encrypted backups.

9. Email opt-out

Every B2B email contains a working unsubscribe link. You may also email [email protected] with subject "Unsubscribe".