Last updated : 2025-01-15
Privacy policy

1. Data controller
The controller for personal data collected through this site is Mediterra Fresh SARL, registered office at Zone industrielle Sidi Ghanem, 40000 Marrakech, Maroc. Contact: [email protected].
Processing is declared with the Moroccan CNDP (Déclaration CNDP n° D-XXX/2025) under law 09-08, and complies with the GDPR for EU residents.
2. Data we collect
- Contact form: name, venue, role, city, email, phone, message.
- Analytics: anonymised IP, pages, duration, device, source. No personally identifying data is retained.
- Functional cookies: language preference, banner state.
3. Purposes
- Respond to your commercial requests.
- Contact you within a B2B context.
- Improve site performance.
- Meet accounting and tax obligations.
4. Legal basis
We process your data based on consent, contract performanceor pre-contractual steps, and our legitimate interest in B2B prospecting.
5. Retention
- Prospect data: 3 years from last contact.
- Customer data: duration of contract + 10 years (accounting).
- Analytics logs: 13 months max.
6. Recipients
We never sell your data. Access is limited to our sales team and, where relevant, technical processors (hosting, email tooling, CRM), bound by Law 09-08-compliant data processing agreements.
7. Your rights
Under Law 09-08 (and GDPR for EU residents) you have rights of access, rectification, objection, restriction and deletion. Email [email protected] — reply within 30 days. You may also lodge a complaint with the CNDP at www.cndp.ma.
8. Security
The site runs over HTTPS. Data is stored on secured servers with access control and encrypted backups.
9. Email opt-out
Every B2B email contains a working unsubscribe link. You may also email [email protected] with subject "Unsubscribe".